SHIPPING INFORMATION &
HOW TO CONTACT US
POSTAGE COSTS:
We try to keep our postage costs as low as possible.
As a small business our prices are standard,
Most of the time we have to pay extra on top of what we charge our customers,
These costs don't include;
Our cute pink box's,
tissue paper,
tape,
packing peanuts
Our care cards and thankyou cards.
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We make sure you have a enjoyable unboxing experience!
And always add in Freebies or candy!!
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EXPRESS POST:
Once sent, express post takes 1-2 business days.
This DOES NOT include processing times.
Please allow time for us to make your candles and time to let them cure.
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If you NEED your order urgently, please contact us BEFORE ordering and we can discuss if we can put a rush on the processing time.
I respond the quickest via Instagram message, usually within a few hours, sometimes right away if I am on my phone!
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LOCAL PICKUP:
Free Local pickup is available in Melbourne, Airport west.
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CONTACT:
If you need to contact me please message via Instagram OR
you may text my personal number.
Please only contact me inside of business hours unless it is urgent.
Text only please, I do not answer unknown numbers.
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Processing times:
Processing time's may take up to 14 days!
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Depending on what you have ordered or how busy we are will effect our processing times.
( as a small business owner, I am the only one making and packing your orders )
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RUSH ORDER:
If you need your order in a rush or want to see how long it will take please don't hesitate to contact me via Instagram.
I respond the quickest via Instagram message, usually within a few hours, sometimes right away if I am on my phone!
PAYMENTS WE OFFER:
- Afterpay!
-Klarna
( Buy now, Pay later, in 4 installments. )
- Pay pal Secured.
- Bank deposit or Visa/Mastercard
supported by Square.
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